Uploads & formats

What you can add, size limits, and uploads that stall.

Which files can I upload?
How big can a file be?
My upload stalled or failed
Adding projects from Share Studio with MapShare Bridge

Which files can I upload?

Point clouds, Gaussian splats, meshes, CAD, GeoJSON, GeoTIFF, PDF drawings and XGRIDS LCC folders.

Use Add data in a project. The first layer of a new project must be a point cloud or a splat; everything else goes on top of it.

Point clouds: LAS and LAZ (converted for streaming), or a viewer-ready point cloud .zip that contains metadata.json.
Gaussian splats: .ply and .splat (compressed for the web), or .ksplat (used as-is).
XGRIDS LCC folders (converted) and LCC2 folders (streamed as-is).
Meshes: .obj (with .mtl), .glb, .gltf, .stl, .off, and 3D Tiles folders (tileset.json).
CAD and GIS: .dxf, .geojson / .json, LandXML design surfaces (.xml, .landxml), GeoTIFF (.tif, .tiff).
PDF drawings as an overlay.
Photos (JPG, PNG, WebP) and MP4 video on notes, up to 200 MB each.

E57 and .spz aren’t accepted yet. Export E57 to LAS or LAZ from your scanner software first.

Getting started →

How big can a file be?

Single files up to 5 GB; LAS/LAZ conversion handles about 150 million points.

Each uploaded file can be up to 5 GB.
LAS/LAZ conversion handles up to about 150 million points. Bigger clouds fail with “This point cloud is too big for us to process.” Thin or split the cloud, then upload the parts.
Splats for conversion: up to 4 GB.
DXF: 25 MB. PDF drawings: 150 MB.
Everything counts against your plan’s storage. When storage is full, uploads stop with “Not enough storage left for this file”.

Storage and plan on Account →

My upload stalled or failed

Keep the tab open, check your connection, then use Retry. Large files resume in 6 MB pieces.

Files of 50 MB or more upload in 6 MB pieces that resume after a short drop-out. Uploads keep going after you close the Add data dialog, but the browser tab has to stay open.

Keep the MapShare tab open until the upload indicator says it’s done. Closing or reloading the tab stops it.
If you see “The connection dropped before the upload finished”, check your internet and press Retry on the failed upload. It sends the same file again.
On slow or shared connections, upload one large file at a time.
If it says “Not enough storage left”, delete old layers or upgrade your plan, then retry.
If a layer shows “The file never finished uploading”, delete that layer and upload it again.

Uploads that never finish are cleared after 6 hours, so start again rather than waiting.

Adding projects from Share Studio with MapShare Bridge

Install Bridge on the Windows PC with your Share library to add projects without exporting.

On the Windows PC that runs Share Studio, install MapShare Bridge from www.mapshare.app/share-helper/MapShare-Bridge-Setup.exe.
Open Add data in MapShare in a browser on the same PC.
Wait until MapShare shows Connected, then pick a project from your Share library.
Already-converted Potree and SOG folders upload as-is, so there’s no server processing to wait for.

Not connecting? Make sure Bridge is running (system tray), and use www.mapshare.app in Chrome or Edge on that same PC. Bridge only talks to MapShare on your own computer.

Getting started →

Still stuck?

Sign in and use Help at the top of any page to send a request with your project and browser details attached. Can’t sign in? Email info@mirrormapper.com.au with the email address you use for MapShare.

Uploads & formats

What you can add, size limits, and uploads that stall.

Which files can I upload?

Point clouds, Gaussian splats, meshes, CAD, GeoJSON, GeoTIFF, PDF drawings and XGRIDS LCC folders.

Use Add data in a project. The first layer of a new project must be a point cloud or a splat; everything else goes on top of it.

Point clouds: LAS and LAZ (converted for streaming), or a viewer-ready point cloud .zip that contains metadata.json.
Gaussian splats: .ply and .splat (compressed for the web), or .ksplat (used as-is).
XGRIDS LCC folders (converted) and LCC2 folders (streamed as-is).
Meshes: .obj (with .mtl), .glb, .gltf, .stl, .off, and 3D Tiles folders (tileset.json).
CAD and GIS: .dxf, .geojson / .json, LandXML design surfaces (.xml, .landxml), GeoTIFF (.tif, .tiff).
PDF drawings as an overlay.
Photos (JPG, PNG, WebP) and MP4 video on notes, up to 200 MB each.

E57 and .spz aren’t accepted yet. Export E57 to LAS or LAZ from your scanner software first.

Getting started →

How big can a file be?

Single files up to 5 GB; LAS/LAZ conversion handles about 150 million points.

Each uploaded file can be up to 5 GB.
LAS/LAZ conversion handles up to about 150 million points. Bigger clouds fail with “This point cloud is too big for us to process.” Thin or split the cloud, then upload the parts.
Splats for conversion: up to 4 GB.
DXF: 25 MB. PDF drawings: 150 MB.
Everything counts against your plan’s storage. When storage is full, uploads stop with “Not enough storage left for this file”.

Storage and plan on Account →

My upload stalled or failed

Keep the tab open, check your connection, then use Retry. Large files resume in 6 MB pieces.

Files of 50 MB or more upload in 6 MB pieces that resume after a short drop-out. Uploads keep going after you close the Add data dialog, but the browser tab has to stay open.

Keep the MapShare tab open until the upload indicator says it’s done. Closing or reloading the tab stops it.
If you see “The connection dropped before the upload finished”, check your internet and press Retry on the failed upload. It sends the same file again.
On slow or shared connections, upload one large file at a time.
If it says “Not enough storage left”, delete old layers or upgrade your plan, then retry.
If a layer shows “The file never finished uploading”, delete that layer and upload it again.

Uploads that never finish are cleared after 6 hours, so start again rather than waiting.

Adding projects from Share Studio with MapShare Bridge

Install Bridge on the Windows PC with your Share library to add projects without exporting.

On the Windows PC that runs Share Studio, install MapShare Bridge from www.mapshare.app/share-helper/MapShare-Bridge-Setup.exe.
Open Add data in MapShare in a browser on the same PC.
Wait until MapShare shows Connected, then pick a project from your Share library.
Already-converted Potree and SOG folders upload as-is, so there’s no server processing to wait for.

Not connecting? Make sure Bridge is running (system tray), and use www.mapshare.app in Chrome or Edge on that same PC. Bridge only talks to MapShare on your own computer.

Getting started →